Privacy Policy

1. We respect your privacy

• Better Legs Australia Pty Ltd respects your right to privacy and is committed to protecting the privacy of our customers and website visitors.
• Better Legs Australia Pty Ltd adheres to the National Privacy Principles established by the Privacy Act 1988 (Cth).
• This policy describes how we gather your personal information, how this information is used, how we protect this information and treat your personal information, including its disclosure.
• We also discuss how we communicate and manage complaints of our privacy practices and changes to our privacy policies.
• “Personal Information” is information we gather and hold that is identifiable as being about you.
• This privacy policy applies only to information collected through our website and not to information collected offline.
• By using this website you consent to our privacy policy.
• Please also visit our “Terms of Use” page to read about the term of use of this website, disclaimers, and limitations of liability governing the use of this website.

2. What personal information we collect from our visitors and how is it collected

• We collect information from our website visitors when they participate in using certain site features, such as registering on the site, placing an order, entering a promotion/competition or emailing us.
• When visitors make an order, we may inquire about their name, e-mail address, phone number, credit card information or mailing address.
• Visitors can also browse the site anonymously.
• We also gather information about gift recipients so we can correctly and safely organize these gifts, and fulfill the gift purchase, however this id not later used for marketing purposes.

Like many other websites, we use “cookies” to improve the experience our visitors have when using our website, which is described in more detail in the “Do we use “cookies”?” section below.

3. How do we use your personal information?

• We may use the personal information we gather from you in the following ways:
  • To personalise your browsing experience and to allow us to cater this experience to deliver the type of content and products that you are most interested in.
  • To administer a promotion, competition, survey, questionnaire or other site feature
  • To process your transaction quickly
  • To allow us to make our responses to your customer service requests more efficient
  • We may send you periodic e-mails. if you have chosen to receive our e-mail newsletter.
  • If you would no longer like to receive e-mails from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below.
  • Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be asked whether they would like to subscribe to our mailing list.

4. Do we disclose this personal information to third parties?

• We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below.
• The term “outside parties” does not include Better Legs Australia Pty Ltd.
• It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • We may also release your information when we believe release is appropriate to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, to enforce our site policies, or protect ours or other’s safety, property, or rights.
  • We may form time to tome disclose your personal information to any of our employees, officers, insurer, professional advisors, agents, or suppliers insofar as reasonably necessary for the purposes established in this Privacy Policy.
  • We may also use your personal information to protect the copyright, trademarks, property, safety or legal rights of Better Legs Australia Pty Ltd, betterlegs.com.au, its third parties or its customers.
  • Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
• In an attempt to provide you with increased value, we may include third party links on our site.
• Since these linked sites have separate and independent privacy policies, we have no responsibility or liability for the content and activities of these linked sites.

• Better Legs Australia Pty Ltd is committed to ensuring the information you provide to us is secure and we implement a variety of security measures to maintain the safety of your personal information.
• To prevent unauthorised access your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
• When you place orders or access you personal information, we offer the use of a secure server.
• All sensitive/credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
• The transmission and exchange of information is carried out at your own risk.
• We cannot guarantee he security of any information that you transmit to us, or receive from us and although we do take measures to protect against unauthorised disclosure of information, we cannot assure you that personal information we gather will not be disclosed in a manner inconsistent with this Privacy Policy.

6. Do we use cookies?

• Yes.
• “Cookies” are very small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site’s service provider’s systems to identify you when you come back to the Website and to store details about how you browse.
• Cookies are not malicious software or programs that damage your computer or its software.
• For instance, we use cookies to help us remember and process the items in your shopping cart.
• They are also used to help us understand your preferences based ion previous or current site activity, which enables us to provide you with improved services.
• We also use cookies on occasion to help us analyse data about Website traffic and site interaction (such as Google Adwords conversion tracker) so that we can offer better Website experiences for our visitors..
• We may contract with third party service providers to assist us in better understanding our site visitors.
• These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
• You can choose to have you computer warn you each time a cookie is being sent, or you can chose to turn off all cookies.
• You do this through your browser (e.g. Mozilla Firefox of Google Chrome) settings.
• If you turn you cookies off, you wont have access to many features that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders over the telephone by contacting customer service.

• You may request details of personal information that we have gathered and hold about you in accordance with the provisions of the Privacy Act 1988 (Cth).
• A small fee may be payable for the provision of this information.
• If you require a copy of the information which we hold about you, or if you believe this information is incorrect or misleading, please contact us at info@vascularsupplies.com
• We reserve the right to refuse to provide visitors with information that we hold about them, in certain circumstances set out in the Privacy Act 1988 (Cth).

• To modify your e-mail subscriptions, please let us know by modifying your preferences in your user account.
• To delete your online account, remove your shipping addresses, and billing addresses and information.
• Please not that we may store information about an individual sale transaction in order to complete that transaction and /or for the purpose of record keeping.

• We welcome your questions, comments, and concerns about privacy.
• Please send us any and all feedback pertaining to privacy, or any other issue to Better Legs Australia Pty Ltd, Suite 4, 213 Albany Street North, Gosford, Australia, 2250.
• We take any communication, question or complain seriously and will make every reasonable effort to respond as fast as possible after receiving written notice.

• We are required to change our online privacy policy, we will notify our website users by posting these changes on this page.
• Policy changes will be applicable only to personal information that is collected after the date of the change.
• This policy was last modified on October 16, 2018.